Customer Service
Shopping with us is safe as we use the latest in security encryption to protect your personal details.. Here you can find our strict shipping policies (when we will have your package in the post!), the security precautions we take, and a simple promise: You will be happy with your experience with us!
We'll jump through hoops to ensure your experience with us is an enjoyable one, and will bend over backwards to meet your needs!
You can use the handy contact form here to drop us a quick message or question.
Please Note:
Please be aware that our online store lists all prices in U.S. dollars. Your credit card will be charged in Australian dollars, calculated in real-time at the current exchange rate. These amounts are equal, and are determined by the global exchange rate.
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Your Security
Our site is encrypted and your details are safe with us. Our secure server software is top-of-the-line, and will encrypt all of your personal information (including your credit card!) for safe travel over the Internet.
Having a secure site is recognised by an unbroken key or lock that appears in the bottom of your browser window.
Look for this symbol on any pages asking for important information like your credit card number!
We don't store your credit card or other information anywhere that is accessible over the Internet.
Free Shipping Information
Shipping is free when you buy from Titanium Crafts.
Products are shipped within 7 days of our receiving the order orders are custom made).
Please allow 10 working days for delivery.
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